@font-face{font-family:DM Serif Display;font-style:italic;font-weight:400;font-display:swap;src:url(../media/26a0a19eb96a029d-s.2ajvp03xtic_0.woff2)format("woff2");unicode-range:U+100-2BA,U+2BD-2C5,U+2C7-2CC,U+2CE-2D7,U+2DD-2FF,U+304,U+308,U+329,U+1D00-1DBF,U+1E00-1E9F,U+1EF2-1EFF,U+2020,U+20A0-20AB,U+20AD-20C0,U+2113,U+2C60-2C7F,U+A720-A7FF}@font-face{font-family:DM Serif Display;font-style:italic;font-weight:400;font-display:swap;src:url(../media/fad69795a077455b-s.p.0t285orp4l5or.woff2)format("woff2");unicode-range:U+??,U+131,U+152-153,U+2BB-2BC,U+2C6,U+2DA,U+2DC,U+304,U+308,U+329,U+2000-206F,U+20AC,U+2122,U+2191,U+2193,U+2212,U+2215,U+FEFF,U+FFFD}@font-face{font-family:DM Serif Display;font-style:normal;font-weight:400;font-display:swap;src:url(../media/8dd8a3188b79fd8f-s.2o9_j983y90g0.woff2)format("woff2");unicode-range:U+100-2BA,U+2BD-2C5,U+2C7-2CC,U+2CE-2D7,U+2DD-2FF,U+304,U+308,U+329,U+1D00-1DBF,U+1E00-1E9F,U+1EF2-1EFF,U+2020,U+20A0-20AB,U+20AD-20C0,U+2113,U+2C60-2C7F,U+A720-A7FF}@font-face{font-family:DM Serif Display;font-style:normal;font-weight:400;font-display:swap;src:url(../media/0c8f209abc35ee02-s.p.0c0g8ifvh7k7-.woff2)format("woff2");unicode-range:U+??,U+131,U+152-153,U+2BB-2BC,U+2C6,U+2DA,U+2DC,U+304,U+308,U+329,U+2000-206F,U+20AC,U+2122,U+2191,U+2193,U+2212,U+2215,U+FEFF,U+FFFD}@font-face{font-family:DM Serif Display Fallback;src:local(Times New Roman);ascent-override:94.37%;descent-override:30.51%;line-gap-override:0.0%;size-adjust:109.78%}.dm_serif_display_56ba6beb-module__p3ZHTG__className{font-family:DM Serif Display,DM Serif Display Fallback;font-weight:400}.dm_serif_display_56ba6beb-module__p3ZHTG__variable{--font-serif:"DM Serif Display", "DM Serif Display Fallback"}
@font-face{font-family:DM Sans;font-style:normal;font-weight:400;font-display:swap;src:url(../media/c3cb240f9c892514-s.3z_x6eowsw16y.woff2)format("woff2");unicode-range:U+100-2BA,U+2BD-2C5,U+2C7-2CC,U+2CE-2D7,U+2DD-2FF,U+304,U+308,U+329,U+1D00-1DBF,U+1E00-1E9F,U+1EF2-1EFF,U+2020,U+20A0-20AB,U+20AD-20C0,U+2113,U+2C60-2C7F,U+A720-A7FF}@font-face{font-family:DM Sans;font-style:normal;font-weight:400;font-display:swap;src:url(../media/5c285b27cdda1fe8-s.p.2_mbdogr7ni8i.woff2)format("woff2");unicode-range:U+??,U+131,U+152-153,U+2BB-2BC,U+2C6,U+2DA,U+2DC,U+304,U+308,U+329,U+2000-206F,U+20AC,U+2122,U+2191,U+2193,U+2212,U+2215,U+FEFF,U+FFFD}@font-face{font-family:DM Sans;font-style:normal;font-weight:500;font-display:swap;src:url(../media/c3cb240f9c892514-s.3z_x6eowsw16y.woff2)format("woff2");unicode-range:U+100-2BA,U+2BD-2C5,U+2C7-2CC,U+2CE-2D7,U+2DD-2FF,U+304,U+308,U+329,U+1D00-1DBF,U+1E00-1E9F,U+1EF2-1EFF,U+2020,U+20A0-20AB,U+20AD-20C0,U+2113,U+2C60-2C7F,U+A720-A7FF}@font-face{font-family:DM Sans;font-style:normal;font-weight:500;font-display:swap;src:url(../media/5c285b27cdda1fe8-s.p.2_mbdogr7ni8i.woff2)format("woff2");unicode-range:U+??,U+131,U+152-153,U+2BB-2BC,U+2C6,U+2DA,U+2DC,U+304,U+308,U+329,U+2000-206F,U+20AC,U+2122,U+2191,U+2193,U+2212,U+2215,U+FEFF,U+FFFD}@font-face{font-family:DM Sans;font-style:normal;font-weight:700;font-display:swap;src:url(../media/c3cb240f9c892514-s.3z_x6eowsw16y.woff2)format("woff2");unicode-range:U+100-2BA,U+2BD-2C5,U+2C7-2CC,U+2CE-2D7,U+2DD-2FF,U+304,U+308,U+329,U+1D00-1DBF,U+1E00-1E9F,U+1EF2-1EFF,U+2020,U+20A0-20AB,U+20AD-20C0,U+2113,U+2C60-2C7F,U+A720-A7FF}@font-face{font-family:DM Sans;font-style:normal;font-weight:700;font-display:swap;src:url(../media/5c285b27cdda1fe8-s.p.2_mbdogr7ni8i.woff2)format("woff2");unicode-range:U+??,U+131,U+152-153,U+2BB-2BC,U+2C6,U+2DA,U+2DC,U+304,U+308,U+329,U+2000-206F,U+20AC,U+2122,U+2191,U+2193,U+2212,U+2215,U+FEFF,U+FFFD}@font-face{font-family:DM Sans Fallback;src:local(Arial);ascent-override:94.9%;descent-override:29.66%;line-gap-override:0.0%;size-adjust:104.53%}.dm_sans_d1654b5f-module__moDZPG__className{font-family:DM Sans,DM Sans Fallback;font-style:normal}.dm_sans_d1654b5f-module__moDZPG__variable{--font-sans:"DM Sans", "DM Sans Fallback"}
.grievance-module__OeYFPG__page{--ink:#2a2015;--ink-soft:#4d4230;--wood:#d8c6a4;--wood-deep:#c9b287;--cream:#ece0c6;--cream-2:#e3d3ac;--paper:#fbf6e9;--navy:#1c3a59;--navy-ink:#14293f;--gold:#a97b34;--gold-deep:#7e5a24;--gold-light:#d9ac5c;--blue-bg:#b7cddb;--blue-card:#c6dbe7;--tan-card:#cdab79;--green-card:#a9c8a2;--peach-bg:#eed3bf;--cream-card:#f6ecdc;--white-card:#fff;--ragging-accent:#bd5836;--scst-bg:#d7e5cd;--scst-accent:#4f7d54;--line:#1e180c24;--shadow:0 14px 30px #1e160a29;color:var(--ink);background:#fff;font-family:Plus Jakarta Sans,sans-serif;overflow-x:hidden}.grievance-module__OeYFPG__page *{box-sizing:border-box}.grievance-module__OeYFPG__serif{font-family:Plus Jakarta Sans,sans-serif}.grievance-module__OeYFPG__hero{grid-template-columns:minmax(0,1.05fr) minmax(0,1fr);min-height:clamp(420px,58vw,560px);display:grid}.grievance-module__OeYFPG__heroText{background:#f5f5f5;flex-direction:column;justify-content:center;gap:1.1rem;padding:clamp(2.2rem,5vw,5rem) clamp(1.6rem,6vw,5rem);display:flex;position:relative}.grievance-module__OeYFPG__eyebrowRule{background:var(--gold-deep);border-radius:2px;width:54px;height:3px;margin-top:.3rem}.grievance-module__OeYFPG__heroTitle{color:var(--ink);margin:0;font-size:clamp(2.4rem,5.4vw,3.6rem);font-weight:500;line-height:1.02}.grievance-module__OeYFPG__heroTitleAccent{color:var(--gold-deep);margin-top:.1rem;font-size:clamp(2rem,4.6vw,3.1rem);font-style:italic;display:block}.grievance-module__OeYFPG__heroLead{max-width:46ch;color:var(--ink-soft);font-size:clamp(.98rem,1.1vw,1.05rem);line-height:1.65}.grievance-module__OeYFPG__heroCta{margin-top:.6rem}.grievance-module__OeYFPG__btn{cursor:pointer;font-family:var(--font-sans), sans-serif;letter-spacing:.01em;border:none;border-radius:999px;align-items:center;gap:.55rem;padding:.85rem 1.7rem;font-size:.95rem;font-weight:700;text-decoration:none;transition:all .3s;display:inline-flex}.grievance-module__OeYFPG__btn:hover{transform:translateY(-2px);box-shadow:0 12px 30px -10px #2563eb26}.grievance-module__OeYFPG__btn:focus-visible{outline:3px solid var(--gold-light);outline-offset:3px}.grievance-module__OeYFPG__btnGold{color:#000;background:#fff;border:1px solid #3c260859;transition:all .3s}.grievance-module__OeYFPG__btnNavy{color:#fff;background:linear-gradient(180deg, var(--navy) 0%, var(--navy-ink) 100%);transition:all .3s}.grievance-module__OeYFPG__heroPhoto{position:relative;overflow:hidden}.grievance-module__OeYFPG__heroPhoto>svg{width:100%;height:100%;display:block}.grievance-module__OeYFPG__stickyNote{background:var(--paper);border-radius:2px 14px;width:clamp(150px,20vw,200px);padding:1.1rem 1.15rem 1.3rem;transition:all .3s;position:absolute;bottom:14%;transform:rotate(-3deg);box-shadow:0 16px 26px #140f0547}.grievance-module__OeYFPG__stickyNote:hover{transform:translateY(-2px)}.grievance-module__OeYFPG__stickyNote:before{content:"";background:linear-gradient(135deg,#0000 88%,#00000014 88%);position:absolute;inset:0}.grievance-module__OeYFPG__stickyClip{color:var(--ink-soft);opacity:.75;position:absolute;top:-16px;left:50%;transform:translate(-50%)rotate(-8deg)}.grievance-module__OeYFPG__stickyText{font-family:var(--font-serif), cursive;color:var(--ink-soft);margin:0;font-size:1.02rem;font-style:italic;line-height:1.4}@media (max-width:860px){.grievance-module__OeYFPG__hero{grid-template-columns:1fr;margin-top:20px}.grievance-module__OeYFPG__page{background-color:#fff}.grievance-module__OeYFPG__heroText{background-color:#fff;margin-top:30px}.grievance-module__OeYFPG__heroPhoto{min-height:260px}.grievance-module__OeYFPG__stickyNote{inset:20px 20px auto auto}}.grievance-module__OeYFPG__why{text-align:center;background:#fdfcf8;padding:clamp(2.6rem,6vw,4.2rem) clamp(1.4rem,6vw,4rem) clamp(3rem,6vw,4.5rem)}.grievance-module__OeYFPG__whyTitle{margin:0 0 .7rem;font-size:clamp(1.6rem,3vw,2.1rem);font-weight:600}.grievance-module__OeYFPG__whySubtitle{max-width:56ch;color:var(--ink-soft);margin:0 auto clamp(2.2rem,5vw,3rem);font-size:.98rem;line-height:1.6}.grievance-module__OeYFPG__whyGrid{grid-template-columns:repeat(4,1fr);max-width:1080px;margin:0 auto;display:grid}.grievance-module__OeYFPG__whyItem{border-left:1px solid var(--line);flex-direction:column;align-items:center;gap:.7rem;padding:0 1.4rem;display:flex}.grievance-module__OeYFPG__whyItem:first-child{border-left:none}.grievance-module__OeYFPG__whyIcon{color:#fff;background:linear-gradient(160deg, var(--navy) 0%, var(--navy-ink) 100%);border-radius:14px;place-items:center;width:52px;height:52px;display:grid;box-shadow:inset 0 -3px 6px #00000040,0 6px 14px #14283c40}.grievance-module__OeYFPG__whyItemTitle{color:var(--navy-ink);font-size:1.02rem;font-weight:700}.grievance-module__OeYFPG__whyItemDesc{color:var(--ink-soft);font-size:.88rem;line-height:1.5}.grievance-module__OeYFPG__whyCtaWrap{margin-top:clamp(2.2rem,5vw,3rem)}@media (max-width:760px){.grievance-module__OeYFPG__whyGrid{grid-template-columns:1fr 1fr;row-gap:2rem}.grievance-module__OeYFPG__whyItem:nth-child(odd){border-left:none}.grievance-module__OeYFPG__whyItem:first-child,.grievance-module__OeYFPG__whyItem:nth-child(2){border-bottom:1px solid var(--line);padding-bottom:1.6rem}}@media (max-width:460px){.grievance-module__OeYFPG__whyGrid{grid-template-columns:1fr}.grievance-module__OeYFPG__whyItem{border-bottom:1px solid var(--line);padding-bottom:1.6rem;border-left:none!important}.grievance-module__OeYFPG__whyItem:last-child{border-bottom:none}}.grievance-module__OeYFPG__cells{flex-direction:column;gap:clamp(.9rem,2vw,1.1rem);padding:0 clamp(.9rem,3vw,2rem) clamp(1.5rem,3vw,2rem);display:flex}.grievance-module__OeYFPG__cell{box-shadow:var(--shadow);border-radius:22px;grid-template-columns:44px minmax(220px,.85fr) minmax(0,2fr);align-items:center;gap:clamp(1.2rem,3vw,2rem);padding:clamp(1.6rem,3vw,2.2rem) clamp(1.4rem,3vw,2.4rem);display:grid;position:relative}.grievance-module__OeYFPG__cellBlue{background:linear-gradient(155deg, var(--blue-bg) 0%, #a9c3d4 100%)}.grievance-module__OeYFPG__cellPeach{background:linear-gradient(155deg, var(--peach-bg) 0%, #e6c3a8 100%)}.grievance-module__OeYFPG__cellGreen{background:linear-gradient(155deg, var(--scst-bg) 0%, #c3d9b6 100%)}.grievance-module__OeYFPG__spiral{flex-direction:column;justify-content:space-evenly;align-self:stretch;align-items:center;display:flex}.grievance-module__OeYFPG__spiralRing{background:var(--wood);border:3px solid #281e0f52;border-radius:50%;width:18px;height:18px}.grievance-module__OeYFPG__cellIntro{flex-direction:column;gap:.7rem;min-width:0;display:flex}.grievance-module__OeYFPG__cellIconCircle{color:#fff;border-radius:50%;place-items:center;width:46px;height:46px;display:grid}.grievance-module__OeYFPG__cellBlue .grievance-module__OeYFPG__cellIconCircle{background:var(--navy)}.grievance-module__OeYFPG__cellPeach .grievance-module__OeYFPG__cellIconCircle{background:var(--ragging-accent)}.grievance-module__OeYFPG__cellGreen .grievance-module__OeYFPG__cellIconCircle{background:var(--scst-accent)}.grievance-module__OeYFPG__cellTitle{margin:0;font-size:clamp(1.2rem,2vw,1.5rem);font-weight:400}.grievance-module__OeYFPG__cellBlue .grievance-module__OeYFPG__cellTitle{color:var(--navy-ink)}.grievance-module__OeYFPG__cellPeach .grievance-module__OeYFPG__cellTitle{color:var(--ragging-accent)}.grievance-module__OeYFPG__cellGreen .grievance-module__OeYFPG__cellTitle{color:var(--scst-accent)}.grievance-module__OeYFPG__cellDesc{color:var(--ink-soft);max-width:32ch;font-size:.88rem;line-height:1.55}.grievance-module__OeYFPG__cellRight{align-items:center;gap:1.2rem;min-width:0;display:flex}.grievance-module__OeYFPG__cardsRow{flex-wrap:wrap;flex:1;gap:.9rem;min-width:0;display:flex}.grievance-module__OeYFPG__illustration{opacity:.85;width:clamp(90px,11vw,140px);color:var(--ink-soft);flex:none;align-self:center}.grievance-module__OeYFPG__cellPeach .grievance-module__OeYFPG__illustration{color:#8a5a3d}.grievance-module__OeYFPG__cellGreen .grievance-module__OeYFPG__illustration{color:var(--scst-accent)}.grievance-module__OeYFPG__card{border-radius:16px;flex:200px;min-width:180px;max-width:240px;padding:1rem 1.1rem 1.2rem;transition:all .3s;box-shadow:0 8px 16px #140f0824}.grievance-module__OeYFPG__card:hover{transform:translateY(-8px)}.grievance-module__OeYFPG__cardBlue{background:var(--blue-card)}.grievance-module__OeYFPG__cardTan{background:var(--tan-card)}.grievance-module__OeYFPG__cardGreenSoft{background:var(--green-card)}.grievance-module__OeYFPG__cardCream{background:var(--cream-card)}.grievance-module__OeYFPG__cardWhite{background:var(--white-card)}.grievance-module__OeYFPG__cardTag{letter-spacing:.06em;text-transform:uppercase;color:var(--navy-ink);background:#ffffff8c;border-radius:999px;margin-bottom:.7rem;padding:.25rem .6rem;font-size:.62rem;font-weight:700;display:inline-block}.grievance-module__OeYFPG__cardAvatar{width:56px;height:56px;color:var(--navy);background:#fff;border-radius:50%;margin:0 auto .6rem;overflow:hidden;box-shadow:0 0 0 3px #ffffffa6}.grievance-module__OeYFPG__cardName{text-align:center;color:var(--ink);margin:0 0 .15rem;font-size:.92rem;font-weight:700}.grievance-module__OeYFPG__cardRole{text-align:center;color:var(--ink-soft);margin:0 0 .7rem;font-size:.72rem;line-height:1.35}.grievance-module__OeYFPG__cardContact{border-top:1px solid #0000001a;flex-direction:column;gap:.35rem;padding-top:.6rem;display:flex}.grievance-module__OeYFPG__cardContactLine{color:var(--ink);align-items:center;gap:.4rem;min-width:0;font-size:.72rem;display:flex}.grievance-module__OeYFPG__cardContactLine a{color:inherit;text-overflow:ellipsis;white-space:nowrap;text-decoration:none;overflow:hidden}.grievance-module__OeYFPG__cardContactLine svg{opacity:.75;flex:none}@media (max-width:980px){.grievance-module__OeYFPG__cell{grid-template-columns:30px 1fr}.grievance-module__OeYFPG__cellRight{flex-wrap:wrap;grid-column:1/-1}.grievance-module__OeYFPG__illustration{order:3;width:110px;margin:0 auto}}@media (max-width:560px){.grievance-module__OeYFPG__cell{grid-template-columns:1fr}.grievance-module__OeYFPG__spiral{flex-direction:row;justify-content:flex-start;gap:.5rem;margin-bottom:.4rem}.grievance-module__OeYFPG__card{flex-basis:100%;max-width:100%}.grievance-module__OeYFPG__illustration{flex-basis:100%;width:130px;margin:.2rem auto 0}}.grievance-module__OeYFPG__footer{background:linear-gradient(155deg, var(--navy-ink) 0%, #0b1a2c 100%);color:#fff;flex-wrap:wrap;justify-content:space-between;align-items:center;gap:1.5rem;padding:clamp(1.6rem,3vw,2rem) clamp(1.4rem,4vw,3rem);display:flex}.grievance-module__OeYFPG__footerSupport{align-items:center;gap:.9rem;min-width:0;display:flex}.grievance-module__OeYFPG__footerSupport svg{color:var(--gold-light);flex:none}.grievance-module__OeYFPG__footerSupportTitle{margin:0;font-size:.98rem;font-weight:700}.grievance-module__OeYFPG__footerSupportSub{color:#ffffffa6;margin:.15rem 0 0;font-size:.8rem}.grievance-module__OeYFPG__footerHelpline{background:#ffffff0f;border:1px solid #ffffff24;border-radius:14px;align-items:center;gap:.8rem;padding:.6rem 1.2rem;display:flex}.grievance-module__OeYFPG__footerHelplineIcon{width:38px;height:38px;color:var(--navy-ink);background:#fff;border-radius:50%;flex:none;place-items:center;display:grid}.grievance-module__OeYFPG__footerHelplineLabel{color:#fff9;margin:0;font-size:.72rem}.grievance-module__OeYFPG__footerHelplineNumber{margin:.1rem 0 0;font-size:1rem;font-weight:700}.grievance-module__OeYFPG__footerHelplineNumber a{color:#fff;text-decoration:none}@media (max-width:760px){.grievance-module__OeYFPG__footer{text-align:center;flex-direction:column}.grievance-module__OeYFPG__footerSupport{flex-direction:column}}@media (prefers-reduced-motion:reduce){.grievance-module__OeYFPG__btn{transition:none}}a:focus-visible,button:focus-visible{outline:3px solid var(--gold-light);outline-offset:2px}